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Heptio Customer Reliability Engineering

Talk to a CRE expert

Heptio Customer Reliability Engineering (CRE) has your back

CRE provides both proactive direction on upgrades and maintenance, and reactive break-fix support when you need it most

Feel prepared for every milestone

Receive expert guidance on readying for and executing upgrades, and ensure your clusters are properly maintained

Always be ‘in the loop’

Never miss a beat with communications about new features, open source community updates and emergency issues

Experts have your back

Sleep easier with available 24×7×365 support for business critical customers with severity 1 issues

Heptio provides us with a Customer Reliability Engineer who helps us get ahead of issues, and provides hot fixes and custom builds when needed. Heptio helps us stay ahead of the curve.

Daniel Lott Manager of Software Infrastructure Engineering, Under Armour

Heptio CRE is available as part of the Heptio Kubernetes Subscription. With CRE you gain access to

Cross-industry best practice

Learn how industry leaders deploy, upgrade, and manage their clusters

Simple ticketing

Never be left in a holding pattern. Log issues and get responses in minutes

Community champion

Get greater visibility into community direction and the influence to integrate patches with upstream Kubernetes

Learn more about Heptio Kubernetes Subscription

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